Bondi Booths (Bondi Rd, Bondi Junction NSW 2022) respects your privacy. This policy explains what personal information we collect through bondibooths.com.au and at our events, why we collect it, who we share it with and how you can access or correct it, in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

What we collect

We collect only what we need to respond to you and run your event, and, if you accept marketing cookies, what our Google ads use:

Enquiries: your name, email, phone number, event date and type, booth interests and your message, when you submit the enquiry form, email us or call.
Bookings: the details above plus your venue, guest count, package selections and payment type, when you book online.
Payment details: card payments are processed by Stripe on Stripe’s secure checkout pages. We never see or store your card number.
How you found us: when you send an enquiry or book, the form also records the first page you visited on our site and the website that sent you (its name only, never the full address). If you arrived by clicking one of our Google ads, it also records the click reference Google adds to that link and the campaign label our ad carries. We use these only to learn which pages and ads bring enquiries and bookings.
Marketing cookies: only if you choose “Accept all” on our cookie banner. The Google Ads tag then records the pages you view on our site, the page that sent you, the Google ad click reference if you came from one of our ads, your browser, device and IP address, and whether you sent an enquiry, tapped our phone number or paid for a booking. For a booking it also records the booking’s value and a one-way code made from its payment reference, so Google counts it once. If you decline, or make no choice, nothing from Google loads. The site runs no analytics and no session-recording tools.

We do not collect sensitive information, and we ask you not to include any in your messages.

How we use it

We use your information to answer your enquiry, quote, confirm and run your booking, deliver your photos and receipts, and improve the site, and, if you accept marketing cookies, to measure and show our Google ads. We do not use it for unrelated purposes and we do not sell it. We only send marketing material if you have agreed to receive it, and any such email includes a working unsubscribe (Spam Act 2003).

We share personal information with the service providers that make the site and bookings work, for those purposes, and, if you accept marketing cookies, with Google for advertising:

Resend delivers our enquiry and booking notification emails.
Stripe processes card payments and issues receipts. It also keeps the details of your booking with the payment record, including the ad click reference if you came from one of our ads.
Mapbox powers the address suggestions in the booking form and the Sydney map on our contact page — it receives the address text you type, your map interactions if you open the interactive map, and your IP address, and nothing else.
Vercel hosts the website.
Google runs our ads. If you accept marketing cookies, the Google Ads tag on our site sends Google the information described above. Google uses it to tell us which ads lead to enquiries, calls and bookings, to run and improve our campaigns, including its automated bidding, and to show our ads again to people who have visited our site (remarketing). Google handles it under its own privacy policy and can connect it to your Google account. We never send Google your name, email address, phone number or event details. If you call the number shown in one of our Google ads, the call goes through a Google forwarding number, and Google records your number and the call’s time and length for our reports.

Some of these providers store data outside Australia, primarily in the United States, and Google may process data in any country where it or its service providers operate (APP 8). We take reasonable steps to ensure they handle your information consistently with the APPs, and we disclose nothing beyond what each service needs.

Cookies

The site uses cookies only if you accept them in the cookie banner. You can change your choice at any time with “Cookie settings” at the foot of every page.

If you accept, the Google Ads tag loads and sets marketing (advertising) cookies on our domain (named _gcl_au, _gcl_aw and similar) and a storage record named _gcl_ls that holds the ad click reference, and Google sets its own cookies on Google’s domains. We use them to advertise online: to measure which of our ads lead to enquiries, calls and bookings, and so that Google can show our ads to people who have visited our site before. Third-party vendors, including Google, may show our ads on sites across the internet, and use cookies and device identifiers to serve ads based on your past visits to our website.

If you choose “Only necessary”, or make no choice, nothing from Google loads. If you accept and later change to “Only necessary”, we delete the Google cookies and the _gcl_ls record on our domain; Google manages the cookies on its own domains. You can also opt out of Google’s use of cookies for advertising in Google’s Ads Settings, or opt out of many advertising networks at once through the Network Advertising Initiative.

Apart from Google’s records, your browser keeps two small records of ours that are not cookies: your cookie choice, so the banner does not ask again, and, for the moment after you send an enquiry, a random reference that lets the thank-you page count that enquiry once. Your choice never leaves your device. The reference goes to Google with the enquiry only if you accepted, and is not linked to your details.

The only other storage is on our contact page: if you choose to open the interactive map, Mapbox loads and may store data in your browser to cache map tiles. The map does not load unless you click it.

How long we keep it

Enquiry and booking correspondence is kept only as long as needed to serve you and to meet our legal and accounting obligations, then deleted. We do not keep a customer database on this website: form submissions travel by email and are not stored on the site’s servers.

Security

The site is served over HTTPS, form submissions are validated and transmitted securely, and secrets are held in our hosting provider’s encrypted configuration. No method of transmission is perfectly secure, but we take reasonable steps (APP 11) to protect what you share with us.

Access, correction and complaints

You can ask us at any time what personal information we hold about you, ask us to correct it, or ask us to delete it (APP 12 and 13). Email info@bondibooths.com.au or call 0420 767 185 and we will respond promptly.

If you believe we have mishandled your information and we cannot resolve your complaint, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.

Changes to this policy

We update this policy when our practices or the law change, and the date above always reflects the last review.

Privacy Policy